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Insurance & Assistance Companies

Doctorcall is the leading provider of private doctor home visits in the UK. Founded in 1989, we are now the longest-established provider of private home visiting medical services for international visitors to the UK.

We are the preferred medical services provider for many of the world’s leading international assistance companies, fully integrating with their global assistance networks and working directly with offices in countries all over the world, including: The US, Canada, Brazil, Argentina, Chile, China, Japan, Spain, France, Germany, Singapore, Australia, New Zealand, India, Pakistan, Saudi Arabia, Russia and Ukraine.

We fully appreciate the importance of maintaining a high quality service with rapid and reliable response times in reaching patients and timely accurate reporting.

Our visiting doctor service can provide private home visits twenty four hours a day, seven days a week throughout the London region. Our rapid response service is designed to get an experienced doctor to patients in around 90 minutes across the capital.

Our doctors are all permanently employed and both appropriately qualified and experienced to work in the NHS and the independent healthcare sector and our company is fully registered with the Care Quality Commission. In addition the doctors can dispense immediate medication, and have access to 24 hour pharmacy services if needed.

Our fully equipped clinics in central London and central Manchester are available for consultations if preferred.

Where a patient requires medical assistance outside London, we are able to arrange an appointment with a local doctor, through our exclusive nationwide medical assistance network of independent doctors and clinics.

We are also able to arrange appointments to visit dentists and have an extensive referral network giving patients access to the leading specialists and private hospitals in London and consultants across the UK.

Our call centre is open 24 hours a day on 0844 257 0345

Non UK callers should dial +44 20 753 5 188

Written medical requests and guarantees of payment should be sent to

Call us on: 0844 257 0345
Doctor Visits Whilst we aim to respond promptly, we are not an emergency service. In an emergency, you should call 999 and ask for an ambulance.
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"Just a quick note to share how impressed my wife and I were with the level of service we experienced with Dr Heidari and with the Doctorcall team. My 20 month old son was suffering from dangerously high temperature and from call to treatment about 60 minutes elapsed. The boy is now sleeping soundly and because of all of you we will as well."
Emilio Garcia and family
Doctorcall emergency doctor
"Thanks so much Doctorcall & Dr Antonia Petreanu.

Thank you for administering all my holiday injections painlessly and efficiently over the past 6 months."
Private GP
"City Physio has close affiliations with the Northern Ballet School in Manchester, The Centre for Advanced Teaching in Dance at the Lowry and Company Chameleon Dance company. We frequently assess and screen their dancers, delivering both group lectures and personalised exercises to help minimise their dancers risks of injury."
Emergency doctor
"Thank you for your prompt service last night. The doctor was lovely and very patient. A wonderful service."
Private GP London
"Just wanted to thank you how you helped my daughter today. My daughter and I are 13 flight hours separated so finding you when she was so sick gave me a great peace of mind."
"I would like to leave a feedback for your office and especially for the DR Sheehan. My daughter got the visit of DR Sheehan last Saturday at her home. As I live abroad my daughter whose a student in London lives alone I was quite worried. I was amazed by your service overall, quick response, very well organized and dedicated. Also I am astonished by DR Sheehan, he has been very helpful, very quick at replying to my couple emails and very thorough in his explanation, he really provided an outstanding service. I would highly recommend your services and DR Sheehan in the future."
Jema Viot
Private GP Manchester
"Good morning Michelle,

On behalf of my husband and myself, I would like to thank you for your prompt attention to our enquiry, very much appreciated. Thank you also for the Doctor's Report. Once again, many thanks for the expedience of our request and Dr. Sheenan was very thorough and professional."