Approved by the Healthcare Commision
Doctorcall was the first Visiting Doctor service in Britain to be approved by the Healthcare Commission.
The Healthcare Commission - full name the Commission for Healthcare Audit and Inspection - was set up by the government in 2003 as an independent body to promote continuous improvement in the quality of healthcare in the UK, for the benefit of patients in both the NHS and the private healthcare sector.
It regulates the private healthcare sector mainly by directly inspecting the performance of providers, assessing the quality and value for money of the service provided, and producing reports on them.
A glowing report
After the Commission's latest inspection of Doctorcall in 2005, they concluded that overall Doctorcall
“was providing a service that meets the needs of its patients, within an environment that was clean, well maintained, comfortable and adequately staffed. Equipment and facilities were of a good standard overall, and staff were helpful, professional and courteous at all times during the inspection.
Quality assurance and risk management systems were in place, with evidence of effective action planning for continuous improvement of standards.
The quality of clinical care and treatment was delivered to a good standard, in line with accepted professional guidelines and recommendations.”
For more information about the Healthcare Commission see www.healthcarecommission.co.uk and for specific information about Doctorcall click here
