Tel: 0844 257 0646

Tel: 0844 257 0646

• Reduce absence
• Sustain and increase productivity
• Cut the cost of recruitment and training
• Reduce stress
• Help you maintain customer service
• Meet your legal requirements and reduce the possibility of legal action against you by providing an occupational health service
• Show your workforce through our occupational health service that you are a caring employer, which can help to improve motivation and goodwill
• Most importantly, our occupational health service can help you increase profits - which means the occupational health service can more than pay for itself

We screen our occupational health night worker health questionnaires independently and maintaining confidentiality and refer as appropriate.  We provide certificates and through our occupational health service, advise you when there is a risk you need to know about.

• Identify potentially serious diseases early
• Provide health education leading to improvements in lifestyle and work practice
• Provide baseline results for future reference

• Cholesterol and plasma lipid levels
• Testing for diabetes
• Testing for anaemia and blood dyscrasias
• ECG (resting or exercise) and cardiac risk assessment
• Lung function testing
• Visual assessment
• Audiometry (hearing assessment)

Tel:  0844 257 9511

Range of Doctorcall Health Screens

Health Essentials Screen

• Health Essentials Screens are good standard health screens and are recommended for all age groups. 
• They include tests for those conditions which most often cause problems, including
  • High cholesterol
  • High blood pressure
  • Diabetes, blood dyscrasias
  • Liver and kidney diseases
  • Lung disease
  • Cardiac risk
  • Prostate cancer
  • Bowel, cervical cancer
  • Breast cancer
  • Cervical cancer
  • Other risk factors that arise
• Designed to be quick, non-invasive and cost-effective
• Costs: Men: £195.  Women: £225

Platinum Health Screen.

• Comprehensive range of tests
  • All those in the Health Essentials screen
  • Dynamic cardiac assessment
  • More than 40 other tests 
• Designed to provide the maximum level of appropriate testing and reassurance using the latest medical technology
• Includes exercise ECG cardiometry which not many screening centres can offer
• Also includes audiometry, Keystone visual testing and a wide range of other tests. 
• As with the Health Essential Screen, we also investigate anything arising out of the screen.
• Cost £495

On-Site Health Screening

• We can do on-site health screening for company employees anywhere in the UK.
• Company health screens can be customised to fit the requirements of the company and it's workforce and to fit within existing budgets.

Which Screen Should I Book?

• For a member of staff worried about a particular problem or symptom, then you would do better to book a private GP consultation and we will focus on the tests relevant to that issue rather than arranging a full screen.
• If your workforce are largely under 50 and apparently in good health, a Health Essentials screen provides excellent value for money. 
• For an older demographic or to provide the best level of reassurance, we recommend a Premier Health Screen.
• We analyse closely the tests available from time to time and select them in for cost-effectiveness / value for money, both sensitivity and specificity and in terms of non-invasive techniques and ease of access.  Our health screens are designed to provide an optimal balance of all of these factors
• In individuals in whom additional tests are indicated, these can be added as appropriate.

In safety-sensitive industries it may be necessary to prove your workforce is free of drugs and alcohol. As part of our occupational health service we give expert advice in relation to drugs and alcohol, and provide random or general screening using accepted chain of custody protocols. We also provide a rapid response service where required through our occupational health service.

The ability to deal effectively with a situation where an employee appears to be "under the influence" at work is important in any employment situation and essential in jobs involving machinery or transportation.

For more information about our occupational health service and drugs and alcohol testing, please call us on 0844 257 9510 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Tel: 0844 257 0646

1. Meet your obligations & show duty of care
2. Reduce absence
3. Prevent disruptive disputes
4. Avoid costly legal action

Doctorcall Employment Screening

At Doctorcall our occupational health service team have developed an effective pre-employment screening system over a number of years with companies in many different sectors. We are able to customise our occupational health service pre-employment screening to your particular requirements.

• You issue your applicant with an email provided by us containing a link to our secure site where they can fill out a questionnaire. 
• For workers who cannot access a computer, we provide you with paper questionnaires and business-reply envelopes returning them to our OH team.
• We follow up your the employee as necessary.
• All our reporting is governed by pre-agreed time-lines to prevent recruitment delays.
• We obtain any information required from the applicant’s GP directly
• We provide management information and efficient tracking of  your cases.
   
   

Sickness Reviews and Absence Management

Employee consent is an increasingly complex issue which we are familiar with.

Through our occupational health service we offer the full range of specialist and industry-specific tests, vaccinations and inoculations, including trace element testing, lung function testing, audiometry, vaccination for hepatitis and infectious diseases and checking immunity levels.

Further tests available through our occupational health service include:

• Hand & Arm vibration assessments -tier 1& 2 for vibration white finger and referral for tier 3 & 4
   
• Oil and Gas Sector medicals (UKOOA)
   
• Norwegian Oil & Gas Medicals with Norwegian certification
   
• COSHH Assessments when employees are working with substances such as isocyanates, soldering flux, lead and asbestos
   
• Occupational drivers - fork lift truck drivers, LGV/HGV drivers, taxi drivers
   
• Respiratory sensitizers or Skin irritants
   
• Functional capacity tests with an Occupational Health Physiotherapist
   
• Night workers assessments
   
• Working at height medicals
   
• Appointed Doctor Medicals
   
• Risk Assessments - new and expectant mothers, young persons, disabled workers, night workers, display screen equipment users, manual handling of loads

Our Occupational Health Service Employee Assistance Programme Can Achieve:

• Reduced absence
   
• Increase productivity
   
• Reduced pressure on managers
   
• Improved workplace atmosphere
   
• Savings in recruitment and training
   
   

Occupational Health Service Customised Programmes

• Our Employee Assistance Programmes custom-made to your requirements.
• The helplines are open 24 hours day, 365 days a year and callers will talk to a multi-disciplinary team of specialists.
• Our occupational health service Employee Assistance Programme can include:
  • Counselling staff and managers on re-integration into the team after prolonged or traumatic absence.
  • Personal and work counselling – including problems with relationships, anxiety, bereavement, divorce and other personal crises on the home front, as well as work pressures like stress, harassment and bullying. Counselling can be over the phone or, additionally, face-to-face where necessary.
  • Medical helpline – employees can seek medical information or discuss their own or family medical problems with a GP
  • Legal and financial advice – employees can talk with a lawyer or accountant, to resolve personal issues.

We offer cognitive behavioural therapy (CBT), counselling and psychotherapy within both our Harley Street London and central Manchester clinics as part of our occupational health service.

We also offer a 24/7 counselling helpline and employee assistance programme with a nationwide network of counsellors.

All our occupational health service counsellors are highly qualified, experienced and carefully selected.  They work closely with our medical teams so that a medical opinion or prescription can be provided where required.

Cognitive Behavioural Therapy (CBT)

CBT treatment, EMDR and personal development sessions all last for 50 minutes.  Courses of treatment are between 5 and 20 sessions.

CBT is very helpful in dealing with issues including Stress, Anxiety, Phobias, Depression, Post-Traumatic Stress Disorder (PTSD), Obsessive Compulsive Disorder (OCD) and Body Dysmorphic Disorder (BDD)

CBT for businesses includes stress management, communication skills, presentation anxiety management and work place development.

CBT for personal development focuses on life planning, problem solving, confidence and satisfaction.

Counselling and Psychodynamic Psychotherapy

The psychodynamic approach is not solution-focused in the way that CBT is.  Instead, it provides a safe and healthy setting where the individual is assisted in understanding themselves and factors affecting how they feel.

Psychodynamic therapy and counselling are helpful with long-standing issues and with personal development.  Through this they can assist with addictive issues including drugs and alcohol and with relationship issues.

For more information on cognitive behavioural therapy, our occupational health services, Counselling or Therapy, call us on 0844 257 0346

• Same-day private GP consultations (up to 4 per year)
• Inclusive basic medication
• Inclusive flu vaccination
 

Whether you have large numbers of business travellers, or want to protect your business against an outbreak of flu. We have expertise in protecting your staff through our occupational health service:

Travel Vaccinations

Flu Vaccination Programmes
 

For the latest information regarding Swine Flu please visit the World Health Organisation website or click here.

Doctorcall can provide pandemic planning and influenza contingency plans as part of your disaster recovery programme linked in to your occupational health programmme.

Our occupational health service provides advice and materials including practical advice on influenza protection and antiviral medication including oseltamivir (Tamiflu) and zanamivir (Relenza).

We have have considerable expertise in the planning of planning for medical pandemics including swine flu (H1N1) and avian flu (bird flu, H5N1).

For more information please call us on 0844 257 0644 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For more information about Flu Vaccinations visit our dedicated website at fluteam.co.uk or call 0844 257 0644

Flu vaccinations make sense for any organisation. They are proven to reduce absence so they more than pay for themselves in an average year. In addition, as part of your disaster recovery and pandemic contingency planning, they help protect against significant disruption to your organisation and your services. Inflenza vaccination is also a popular staff benefit and provides duty of care.

Doctorcall has vaccinated more people against influenza than any provider outside the NHS.  We are very experienced and can provide advice and recommendations to your organisation.

We recommend you place our order early to secure a preferential booking and early bird rates.  You can place your order even if you do not yet know the number of staff who want a flu vaccination.

Why Choose Doctorcall:

• We are very experienced:  We provide a nation-wide service to over seven hundred organisations to vaccinate their staff against seasonal influenza. 


• We were the the first medical provider  to work with major organisations including Asda, Boots and Morrisons to offer vaccinations direct to the public through their retail outlets.


• We use our experience to take the pain out of a vaccination programme by doing as much as possible for you, relieving you of the burden of organisation.


• Our emphasis is on flexibility and giving our clients what suits them.  We work with you to make your arrangements as convenient as possible, from start to finish.s


• We come to you – so there is no need to send your employees off site. This keeps things simple, avoids inconvenience and saves staff time.


• We do everything for you:  We help you communicate the programme to your staff, we provide you with an on-line booking system so you do not need to schedule your staff to attend for their flu jab, we deliver everything that is required and we remove all waste at the end of the programme.  All you need to do is to book the date.

Influenza is a Serious Matter.  It's seriousness is often overlooked:

For the Individual

• The symptoms normally include a high temperature, headaches, weakness and severe body pain. 5-10 days absence from work is common.


• Flu can also be a trigger for depression and other mental conditions. It can exacerbate heart problems, diabetes, kidney disease, asthma and lung disease. In the worst cases, it can be fatal.


• Vaccination reduces the incidence of flu by over 80% – and side-effects are very rare.

For the Organisation

The consequences of a flu outbreak, epidemic or pandemic differ between organisations.  There are, however, a number of common problems:

• Influenza is one of the few causes of multiple simultaneous absences, making it a business continuity issue


• Business-critical staff can be identified and protected with a combination of vaccination, antiviral medication and other measures


• Output can grind to a halt and targets missed


• The opportunity cost of unplanned disruption can be unquantifiable


• Staff morale can be damaged by pressure resulting from poor flu contingency planning


• Customers expect robust business continuity planning

Case Study - Healthy Employees at Notting Hill Housing

Notting Hill Housing is one of the largest providers of affordable housing in and around the London area. Established in 1963, with over 18,000 homes across London and now employing around 750 staff, it has to ensure that its workforce stay fit and healthy and uses Doctorcall's occupational health service .

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Case Study - Computershare

Computershare has developed a world-class reputation for the delivery and registration of servicing solutions for companies across the globe and is heavily reliant on its staff to deliver this. In 2007 the company identified the need to improve the efficiency and effectiveness of their pre-employment and long-term sickness screening and appointed Doctorcall's occupational health service, who have been established for over twenty years. The Doctorcall occupational health team was asked to look at how the recruitment and screening processes were currently set up, how they could reduce the number of staff absent from work due to long-term sickness and devise a programme to support them both.

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Carphone Warehouse Fight Flu

The Carphone Warehouse Group is an independent retailer of mobile phones and services throughout Europe. They began in 1989 and with both organic growth and acquisitions they now have over 2,400 stores in 9 countries.

Challenge

Carphone Warehouse is heavily reliant upon its workforce in stores, call centres and support functions to ensure they provide the highest possible service level. Without a fit and healthy workforce, Carphone Warehouse will be unable to provide the necessary service level to customers and risk losing business. With reports of high levels of flu in the past couple of winters, Carphone Warehouse wanted to reduce the chances of their staff catching flu at the same time and potentially being off work for up to 2 weeks. If this happened both sales and the service levels would be negatively affected and lead to a potential loss of business.

Solution

In 2006 Doctorcall, the UK's largest supplier of flu vaccinations was brought in to provide a flu vaccination program at selected Carphone Warehouse sites. This year they decided that they would offer all their staff the option to have a flu jab by using a combination of on site nurses and also by issuing flu vaccination vouchers redeemable at selected high street retailers to their field based employees with the costs covered by Carphone Warehouse. Carphone Warehouse saw this as a vital part of their business continuity planning with the flu vaccination the best chance of protecting against flu.

Results

Carphone Warehouse have seen a reduction in the number of staff who are off with flu symptoms and attribute this as a direct result of the flu vaccination programme. Tony Blakemore, HR Project Manager, from Carphone Warehouse commented ‘We have been pleased with the results over the past 2 years and hope to continue with this programme on an annual basis. We have used Doctorcall for a number of years and their nurses are always professional and they understand our requirements.’

Doctorcall through its occupational health service provide flu vaccinations throughout the UK to companies and individuals.