Our unique medical app Doctorcall grants members 24/7 access to a doctor across the City of London – including round-the-clock access to quality care, exclusive discounts and priority bookings. Think of it as a gym membership that doesn’t require you going to a gym. Exactly.

We are delighted to announce that our unique membership app Doctorcall – launched in December – has been ushered into the new year with a flurry of positive feedback.

Available to all across London, the app allows patients to sign up for membership and gain at-the-fingertip access to our great range of rapid, convenient services, as well as exclusive priority bookings.

At a time when many are finding it difficult to prioritise their health due to the pressures of balancing a busy work life, family, and other commitments, Doctorcall has been designed to help you give your health the much-needed attention it needs.

It comes in the form of a unique app – the first of its kind – to allow you exclusive access to affordable medical cover, combined with guaranteed, prioritised home visits, exclusive discounts on consultations, and 24/7 access.

So, how does it work?

Our Doctorcall app has been designed to streamline healthcare delivery. At a time when the NHS is undergoing such intense pressures and – and what can only be described as a challenging future ahead – we recognise the vital need for innovative care and, more specifically, the need for accessible, digital health.

It’s no secret – the NHS is incredible, but trying to book an appointment with a GP is not always a painless process – from long waiting times to short appointment times, and the inability to always be seen by the same doctor, being able to access timely care can be challenging.

As such, there is growing, inexorable demand for digital health. According to a 2019 Accenture survey, this is even more important when it comes to keeping millennial and gen Z patients in the fold.

Doctorcall, our membership app, is designed to facilitate this – it provides a digital platform that allows you quick access to a doctor and quality care, whenever you need it.

What have people said about us?

We were delighted to announce our certified ‘Excellent’ rating on consumer review website Trustpilot at the end of last year. Here are some snippets of what our patients have said about their experiences with us.

Excellent service …
“Able to give me an appointment the day after I phoned. Convenient location in city centre. Didn't have to wait for GP referral.”


I don't normally leave reviews but …
“I found Doctorcall and bought a yearly subscription about 9 months ago. I've been seeing Dr Petreanu who is fantastic. We have a good rapport and I trust her completely. It's really easy to get an appointment. The location is convenient. The opening hours are good. It never feels rushed.”


Impeccable speed …
“We have used this service on two separate trips here from Australia. The speed and the professionalism of the service has been impeccable. The doctors are wonderful. I cannot rate it highly enough.”


Outstanding service …
“Outstanding service. Extremely knowledgeable doctor who diagnosed correctly and administered medication which helped my daughter recover quickly.”


Excellent and always super-efficient …
“Excellent and always super-efficient service from the team at 65 London Wall. Such a help for those of us who struggle to make time for what is most important in our life, our health!”


Want to sign up?

The Doctorcall app is a unique platform granting members priority access to our renowned visiting doctor service, available 24 hours a day, 7 days a week throughout the whole of London. By signing up, members also benefit from an exclusive 30% discount on all GP consultations and health screens at our London clinics.

Download our brand-new app, DoctorCall, to unlock your membership benefits today – including round-the-clock access to a doctor, discounts and exclusive priority bookings.
At a cost of only £20 per month, our visiting doctor membership is a considerably less expensive way of making sure that your health remains priority and care can always remain a push of a button away.

DoctorCall, our brand-new app is available for download on all Android and iOS devices.

To find out more visit


If you’re travelling to the UK to study, it’s important to make sure you have access to quality medical treatment in place. Our healthcare membership app means you can have round-the-clock access to quality care – including home visits – so you can spend more time to focus on settling in while we unlock a range of exclusive benefits.

For those travelling to the UK for their studies, there are many things to consider – from visa applications to accommodation, flights, certification – a challenging course in its own right.

Chances are, however, you may also need access to medical treatment during your stay in the UK, whether it’s for routine health checks or to access treatment, which can prove stressful when you’re living abroad.

So, how, amidst the tumultuous list of juggling studies, settling in, and moving away from home, can you find time for respite? …

Getting access to 24/7 healthcare

Our membership service has been designed to facilitate peace of mind – for parents and for students living away from home.

Put simply, membership with Doctorcall means you have quality healthcare at your disposal 24/7, which is available across the whole of London.

If you’re an international student studying in the UK, it does not only help to alleviate the stress of arranging medical cover, but it is also designed to take the stress out of having to navigate long waiting periods of time to receive care, while streamlining the way you have access to it.

The NHS is excellent and provides care free at the point of delivery, but it is also undergoing intense pressures, with patients often experiencing long waiting times.

The last few weeks especially have shown us just how easily illnesses can spread around the world – therefore the importance of making sure you have access to affordable care cannot be undervalued.

While these things can be unpredictable, you can still make sure you have a safety net in place, for peace of mind and so you don’t have to worry about when you will next be able to see a doctor.

Fast access to home visits

In between studying and juggling other commitments, however, it can often become easy to neglect your health.

But having access to home visits can help to alleviate this pressure and help maintain your health as a top priority.

Signing up for our Visiting Doctor Membership means you can rest assured you have appropriate medical cover in place as well as a range of exclusive benefits such as home visits available at your fingertips.

This means you can book for one of our expert doctors to come to you at short notice in the comfort of your home, whether it’s for a routine health check or more urgent problem.

To make things easier, all your exclusive membership benefits – home visits, priority bookings, discounts on appointments, 24/7 care – have been packaged into a unique app, Doctorcall.

Using the app means our members get instant access to a range of benefits, including:

  • Priority bookings for our renowned visiting doctor service
  • Exclusive 30% discount on all home visits, GP consultations, telephone consultations, and health screens/check-ups at our London clinics
  • 24 hours a day, 7 days a week access to care throughout the whole of London
  • Round-the-clock virtual access to healthcare

So, how do I sign up?

The Doctorcall app is a unique platform granting members priority access to our renowned visiting doctor service, available 24 hours a day, 7 days a week throughout the whole of London.

For students travelling to the UK from abroad, membership with Doctorcall is designed to give peace of mind and quick access to medical treatment. This means you can bypass long waiting times and rest assured that care can always remain a push of a button away.

At a cost of only £20 per month, our visiting doctor membership is a considerably less expensive way of making sure that your health remains priority and care is always available, whenever you need it.

DoctorCall is available for download on all Android and iOS devices.

To find out more visit

First things first, if you have symptoms similar to Coronavirus (CAVID-19) or suspect you have it, or if you have visited China, in particular the Wuhan district in the past 14 days, please call NHS 111 instead of attending a medical clinic.

There are many concerns around the world about the rapidly spreading coronavirus that emerged in China in December. Scientists are still scrambling to understand just how it started. Known as COVID-19, the new virus has already caused more deaths in China than the SARS pandemic of 2002-03 – and there have been new cases confirmed in the Asia-Pacific region, Europe, North America, and the Middle East. A global health emergency has been declared by the World Health Organization (WHO), and in England there have been 8 cases confirmed so far. But what exactly is the coronavirus and how can we protect ourselves from the outbreak?

What is the coronavirus and is it new?

According to the WHO, coronaviruses make up a large family of viruses that are transmitted between animals and people. These viruses can cause mild to moderate respiratory diseases like the common cold as well as more severe diseases such as Severe Acute Respiratory Syndrome (SARS).

There are other examples of coronaviruses that have caused devastating severe symptoms around the world previously, such as the Middle East respiratory syndrome (MERS) and the 2002-2003 SARS pandemic in China.

What we are currently hearing about is a novel coronavirus (2019-nCoV) – a new strain of coronavirus that has not been previously identified in humans. Originating in Wuhan, China, the new coronavirus had not previously been detected before December 2019. It has since been spreading around the world by international travellers, including in parts of Europe.

The new 2019-nCoV belongs to the same family of viruses as SARS-CoV, but it is a different strain of the virus.

What are the symptoms of the new coronavirus?

Like with other respiratory illnesses, the new coronavirus can cause mild symptoms such as a runny nose, sore throat, cough, and fever. The main symptoms also include a high temperature and shortness of breath.

It can, however, prove more severe for some people, in some cases leading to pneumonia and breathing difficulties. It is in more rare situations that the virus can also be fatal. Those with pre-existing conditions or who are older seem to be more vulnerable to the more severe symptoms, with recovery in most cases depending on the strength of their immune system.

Currently, there are no vaccines for the new coronavirus and antibiotics cannot be used to treat it.

How, then, can we protect ourselves?

The new virus can be transmitted from human to human, usually following close contact with someone who is infected.

We don’t yet know just how dangerous it is, but though there is currently no vaccine, there are things you can do to help prevent it from spreading, such as:

  • Covering the mouth and nose with a tissue (not your hands) when you cough or sneeze
  • Bin used tissues straight away!
  • Make sure you wash your hands with soap and water often, or use hand sanitiser gel
  • Avoid close contact with people who are unwell

Scientists are still trying to understand how contagious the virus is and how exactly it spreads, so in the absence of a current cure and more substantial data it’s important to follow these simple steps to give yourself as much protection as you can!

Should I see a doctor if I have a cough?

If you have travelled to the UK from mainland China, Hong Kong, Macau, Thailand, Japan, Republic of Korea, Taiwan, Singapore, or Malaysia in the last two weeks and are experiencing cough, fever or shortness of breath, the NHS advises that you call NHS 111, even if your symptoms are mild. You should also make sure you stay indoors and avoid close contact with other people.

Should we be worried in the UK?

Though 99% of cases remain in China, there are currently cases in 28 other countries around the world.

The WHO has declared the outbreak to be a public health emergency, but there is still much that can be done to halt the outbreak.

The government in the UK has raised the risk to the public from low to moderate. But the risk to individuals at present remains low.

Concentrating our efforts on hygienic practices remain, at present, our best weapon against the novel coronavirus!

By Nick Syrett, Senior Physiotherapist, Doctorcall, St Ann's Square, Manchester

If your January 1st started with great intentions for more exercise this year with some serious goals in the calendar, please consider a rounded, balanced approach. A full on 100mph approach to New Year’s resolutions can often end up in frustration and missed targets. It is an annual trend for me to see people at the end of January/early February with overload injuries. To avoid some of the usual pit falls, please consider this...

Build steadily

Depending on what has gone before it and when you were last exercising, build your base slowly.

If you are running more and aiming for a particular distance, the 10% rule has stood the test of time. Increase your running volume by 10% per week. This will also mean a slow build up to start with. If you’re starting from zero miles, then look up the many couch to 5km apps/programmes and consider joining up with a group who are doing the same.

Fuel it right

If your exercise levels have gone up, you’ll need the right type and right amount of food/energy to sustain it. Balanced meals ticking as many food groups as you can manage will provide the fuel. Getting the quantity right to achieve your goals is a challenge.

Buddy up

It’s much easier to have an exercise buddy when you’re not feeling it during the dark winter months. Commit to a schedule and guilt each other into sticking to it.

Enjoy it

Pick some exercise or styles during your week that are enjoyable or fun. You will struggle to stick at something you don’t enjoy. If running, mix up the distances, paces and surfaces/gradients if possible.

Mix it up

The body craves variety and balance. Different types of movement in different directions is excellent for building all round muscular fitness and protection for the body. If running is your thing, then cross training (or doing something other than running that still gets your heart rate up) varies the normal direction of travel to help the body cope with the extra stresses. A good idea to avoid running on consecutive days.

Chill out time

If your exercising hard and “smashing it” amongst a busy work and maybe family life, your body is on the go ALL of the time. Creating some specific time to zone the brain out via mindfulness/Yoga/relaxation sessions will help to balance the chemicals produced in greater quantities when going full speed. Too much of these aren’t helpful. Offsetting them is good for your physical and mental health. Swapping exercise time for sleep time can be counterproductive. Sleep is important. Structure your week smartly and allow time to recover from hard exercise sessions.

You will need the right amount of flexibility and strength to achieve the best performance and avoid injury. Start slowly and your body will often adjust naturally to some unfamiliar moves. If you are embarking on a BIG challenge you will need to make time to increase all of the other factors mentioned in this article. You can’t really skimp and get away with it. Proper planning and preparation are key.

Good luck with your exercise goals and targets this year!!

Me? I’m aiming to build up my longer fell runs this year with a view to some bigger and bolder races next year…

City Physio at Doctorcall

City Physio at Doctorcall has 2 clinics conveniently situated in Manchester city centre offering appointments from 8am-8pm, Monday to Friday. Sessions can be booked online or email for further information.

Details of the session available here

Click here to book an appointment today >>