Doctorcall

At Doctorcall we greatly value our customer feedback. That’s why we’re thrilled to announce our certified ‘Excellent’ rating on consumer review website Trustpilot, where we have been awarded a Trustscore of 4.7 out of 5.

This is based on over 350 reviews our company has collected on the review platform over the last 7 months. Since February, we have been delighted to read the comments and feedback left by our customers detailing their experiences with us.

‘Excellent’ 4.7 out of 5

Trustpilot is one of the leading review companies in the UK. The platform is open to everyone and allows customers to rank a company's service from 1-5. It collates all reviews left by customers over time to give the company an overall score out of 5, making our ‘Excellent’ 4.7 out of 5 Trustscore a measure of customer satisfaction rather than just a simple average score of all reviews we have collected so far.

How your feedback helps us

Every review left by our customers is incredibly valuable in helping to make sure we are delivering the best possible healthcare for our customers – and improving in areas where we can. Whether it’s praise for a particular member of staff, or a short comment about the care our customers have received from us, every feedback helps to shape our growth and success as a company.

We're committed to excellent care, and since 1989 our aim has been to deliver the best possible service for each of our patients rather than expecting them to follow the route set out for all. We strive to provide the best possible healthcare through our 24-hour visiting doctor services in London and by using modern, Western, evidence-based medicine in our private clinics across the UK.


‘The best Doctor/Patient interaction I have ever had’

Here is a short snippet of what people have to say about their experiences with us:

“Very quick response, charming and very thorough doctor, caring and I wouldn’t hesitate to use this service again.”

Marilyn Singer

“A thoroughly professional and efficient service with courteous and engaging Doctor and staff.”

Mark

“The response time of the doctor was amazingly quick … the diagnosis was accurate and the bedside manner wonderful…We had previously called around several of the competitors … Doctorcall was the most competitive we found.”

Robert Fairer

“Dr Jessen is an outstanding GP. He has a very rounded knowledge and has greatly contributed to my good health & fitness over the years. He is exactly what a top GP should be like. He also has a great sense of humour! … I'll be your customer for life!”

Nicholas Polo

“The best Doctor/Patient interaction that I have ever had!”

Mr Paul Jewell


Thank you

It’s always great to hear from our customers, and we would like to say a huge thank you to everyone who has taken the time to leave us a review over on Trustpilot. We like to keep engaged with our customers, and whether good or bad, your feedback is always incredibly valuable to us.

You can read more of our Trustpilot reviews here https://uk.trustpilot.com/review/doctorcall.co.uk.

 

Problem

When staff take time off due to influenza, it can cost businesses anywhere between £875-£1,751 each year. It is highly contagious and can spread rapidly through the workplace. Employees infected with the virus are encouraged to stay at home to recover, which takes roughly between one to two weeks, and it is usual for an employee with the virus to take up to 5 days’ absence from work. This leads to absenteeism, missed deadlines and reduced productivity, which has a significant impact on business operations and costs.

Solution

Doctorcall – the original pioneer of retailer flu vaccinations – offers a flexible flu vaccination programme for NHS staff, retailers and businesses, helping to protect workers from the annual onset of influenza. Our flu vaccination programme includes onsite flu jabs, meaning employees don’t have to travel offsite for their vaccination, and flu vaccination vouchers, which can be redeemed at a participating retailer. Flu vouchers can be purchased in bulk and provide a simpler and more cost-effective method, particularly for field-based staff and home-based workers, as well as those unable to attend a vaccination day in the office. Our onsite service is available 24/7, 7 days a week, and all our company flu vaccinations are carried out by highly experienced nurses.

Result

esure Insurance Services, one of the UK’s leading car, home and travel insurers, introduced Doctorcall’s flu vaccination programme as part of their health and wellbeing framework last year. The programme was valuable in helping to invest in their employees’ health and wellbeing and proved a popular benefit amongst staff.

Charlotte May from esure Insurance Services, said: “We chose Doctorcall due to their competitive offering and reputation. They have a great emphasis on accessibility and offer a flexible and adaptable service, with minimal disruption to day-to-day operations. It was a pleasure to work with Doctorcall. It is something that we definitely would recommend and have already booked our flu vaccination programme again for this year.”

More information about Doctorcall

Doctorcall is an innovative medical group providing a range of high-quality medical services for both individuals and companies. We have private clinics in both London and Manchester as well as a network of medical centres throughout the UK. 

Doctorcall offers workplace flu vaccination programmes for companies nationwide, including Northern Ireland. To find out about booking flu vaccinations in the workplace, visit www.doctorcall.co.uk/flu.

As per Oil & Gas UK (OGUK) regulations, there is a standard of fitness required by anyone working in the offshore and onshore industry. To meet these requirements, a medical examination is needed, which can only be carried out by an OGUK approved doctor.

Doctorcall can provide your employees with the medical assessments they need to meet the requirements of the Oil & Gas industry, ensuring their fitness to work within this specialist environment.

We offer a comprehensive range of assessments at our various clinics throughout the UK, including: OGUK Offshore Medicals, Netherlands Medical, ERT Medical, Crane Operators Medicals, Climbers Medicals, Confined Space Medicals, and Medicals for various countries.

Will your workers be based offshore?

One of the most popular medicals Doctorcall offers is the OGUK offshore medical, which is carried out in our London and Manchester clinics.

The purpose of an offshore medical is to assess workers and provide them with the required certification to be able to undertake offshore work as per current OGUK regulations.

An offshore medical certificate is valid for two years. All offshore workers in the Oil & Gas industry are required to have periodic assessments by an OGUK approved doctor, which prove their fitness to travel and work offshore without posing a risk to themselves or to others due to a medical condition.

What do Oil & Gas medical assessments involve?

The medical assessment consists of the following tests: 

• Urinalysis
• BMI calculation
• Basic vision test
• Pulse and blood pressure measurement
• Lung function test (peak flow)
• Audiogram (hearing test)
• Consultation with a doctor

As part of our standard OGUK Oil & Gas medical assessment, we can also include a bi-deltoid shoulder measurement, required by those working in the North Sea. We can provide this as either an add-on or as a stand-alone service.

Once the medical is completed, results are generally available within an hour. We also provide relevant travel medicals and vaccinations and advice for those working overseas, with same day appointments available at our London and Manchester clinics.

Having an Oil & Gas Medical assessment is essential for workers in the industry.
At Doctorcall, we provide a quick, easy and comprehensive service, making sure that your workers have the proper medical certification to show that they are fit to work. Appointments are often available at short notice.

Find out more about our Oil & Gas Medical Assessments here and to arrange an appointment with us. Don’t forget, you can book online for a 10% discount with coupon code 'discount10'.

 

 

As Britain prepares itself for more scorching weather this week, winter is sure to be the furthest thing away from anyone’s mind. While you’re most likely to be focusing on how to cope with the impending heatwave, there is every possibility that you are probably not quite thinking about flu season just yet. But did you know that outbreaks can happen as early as October?

Failure to protect your workforce from flu can result in absenteeism, missed deadlines and reduced productivity. Flu can spread rapidly through workplaces, so as part of your contingency planning this year, find out how you can get ahead of the game and protect your business simply by keeping your employees’ health and wellbeing in sight before winter strikes.

Your best defence against the flu

Influenza, more commonly known as flu, is a contagious respiratory illness that can cause symptoms including fever, coughing, sore throat, chills, body aches, and fatigue. These symptoms tend to come on abruptly, and those with the virus are likely to be contagious before symptoms even show. Flu viruses travel through the air in droplets via coughs and sneezes and can spread rapidly in workplaces.

Influenza viruses are constantly changing, meaning that an annual flu vaccination is your best defence against the illness.
In the workplace, flu vaccinations are the most cost-effective method of protecting your staff and business from the annual onset of flu.

Make your employees’ health a priority

Employee health and wellbeing is vital for a successful company. It ensures that your staff remain engaged, which has a positive effect on productivity.

Many employees, however, feel pressure to return to work before they have fully recovered from illness. This leads to tired, run-down members of staff who are unable to perform at their best. Corporate flu vaccination programmes resolve this issue at its source, by preventing an employee from falling ill in the first place.

Protect your company from disruption

Workplace flu jabs help to reduce absence and can help to protect against significant disruption to your company and services.

It can take between one to two weeks for someone to fully recover from the flu. While for wholly valid reasons, this results in employees needing to take days off from work, which could cost your business between £875-£1,751 per employee.
Personnel Today suggests that, in the UK, widespread adoption of flu vaccination could save “up to £28.9 million in averted sick day costs”.

A pain-free process

While the pain of vaccines can cause all sorts of fears and anxieties, arranging to have your staff vaccinated is a simple, easy process. Not only does it help to protect your business, reduce absence at work and increase employee health and wellbeing, but the process itself is relatively pain-free.

At Doctorcall, we offer cost-effective flu jabs for businesses of all sizes.

Company flu vaccinations are carried out by our highly experienced nurses, who can attend your workplace to vaccinate your staff at a time that suits you, 7 days a week, at any time of day.

We are also proud to have invented the system of flu vouchers, which ensures that staff who are unable to attend a vaccination day in the office are equipped with a voucher that can be redeemed at any participating retailers who provide flu vaccinations.

Get ahead of the game

Doctorcall is proud to have pioneered retailer flu vaccinations in the UK and offers workplace flu vaccination programmes for companies nationwide including Northern Ireland. As well as on-site vaccinations, we offer vouchers for staff who are unable to attend. 

We start vaccinating in the autumn and are now taking bookings for Winter 2019 workplace flu vaccinations.
The infectious nature of the flu means that employees who get it are encouraged to stay at home to rest and recuperate, and to protect their co-workers. Vaccines are the best defence we have against the flu. Winter may be far away, but employee health and wellbeing should never be far from sight.

If you want to help protect your employees’ health and wellbeing this winter, find out how you can benefit from our workplace flu vaccination programme.

For more information, visit www.doctorcall.co.uk/flu or contact us on 0344 257 00644.
 

 

As the world moves ever so exponentially online, with the advent of Industry 5.0, virtual reality and AI, it is changing rapidly to one where man and machine are more connected. From smart fridges to self-driving cars, to a face app that shows you a much older version of yourself like a magical wrinkle in time, it really makes you wonder what the world itself will look like in 10 years’ time.

The future has limitations

In the world of healthcare itself, digitalisation and innovation are at the top of the agenda. From apps to electronic records and virtual consultations, technology is increasingly being used to help relieve pressure on services and overworked staff and to help patients access the care they need faster and easier.

Technology has the potential to revolutionise healthcare, to streamline services and allow patients to take greater control of their health. But technology is not risk-free and has its limitations.

With virtual consultations, you can be treated in the comfort of your own home. But can convenience outweigh the benefits of personal GP visits?

The reality of virtual consultations

A recent article has shed light on the reality of virtual GP consultations, in a case where a patient, Max Pemberton, was given the wrong treatment and the wrong diagnosis – twice, following two separate virtual consultations, putting into question how effective they can be. On one hand, they are easily accessible; on the other, they simply can’t offer the same level of personal touch and close examination that meeting in person with a doctor can offer.

In fact, a study from Imperial College London that looked at video consulting found a lack of evidence to truly form a picture of how safe and effective online consulting can be. The inability of carrying out physical examinations especially places a limit on how effective medical assessments can be when carried out online, meaning that they can be clinically risky. In Max’s case, the medication he was prescribed during the online consultation would have actually made his condition worse.

The value of the traditional

When it comes to your health, there should be no short-cuts. With a world focused on the virtual, there is still much to be said for the value of the traditional.

That’s why we at Doctorcall offer a 24-hour visiting doctor service, for both companies and private individuals throughout London. We understand the importance of convenience to our patients, which is why our service is available 24 hours a day, 7 days a week, whether it be at their home, hotel or office. Our GPs are happy to visit at a time and location that suits their needs.

The world at your fingertips

Technology has changed our ways of communicating, how we watch things, how we buy things, and even how we visit our doctor. It also poses more challenges than the vision of a doomed world taken over by robots, from privacy concerns to declining human interaction.

With social media and messaging apps, most interactions nowadays happen online. We communicate through filters, in front of our phone or computer screens.

While there is no filter to show you what the world will resemble in the future, there is always the ability to look back on what has worked in the past. That’s why we will continue to champion the value of our personal service, at your fingertips.

For more information about our 24-hour visiting doctor service please visit doctorcall.co.uk/OnCallDoctor or call our team now on 0344 257 0345.