An update about our services during the Coronavirus Covid-19 pandemic.

  • The Doctorcall visiting doctor service remains open 24/7 and can be booked online.
  • Our clinics in Harley Street and Manchester remain open and can be booked here.
  • Video doctor consultations can be an efficient and economical resource without the need for travel, or for those in self-isolation; book online
  • Covid-19 antibody tests are now available at our clinics and can be booked here.
  • We have extended our £75 visiting service founder member discount in view of the pandemic. Download the app to become a member. Use discount code JOIN75.

If you need help booking these or with anything else, please feel free to contact us. 


With best wishes from all of us at Doctorcall.

Yours sincerely,
Dr Charles Levinson.

For more information please call us:

0344 257 0345

Clearly the official advice covers most of the things we all need to know.  On top of this, we would like to give the following advice.

What We Can Do To Help

Be Prepared

We are recommending that where possible each household should purchase a thermometer, pulse oximeter and (ideally but least important) an electronic blood pressure machine.  These will greatly assist us in managing any case of coronavirus at home via video link.  These are available from Amazon; please ensure you order one with a relatively quick delivery time.  We can assure you we will be available to provide medical support at home if you become ill.


There is clear evidence it is essential to have absolute rest for fourteen days after developing symptoms of Covid-19 to reduce the risk of myocarditis.

Anti-Inflammatory Medication

There is evidence that anti-inflammatory medication such as ibuprofen and aspirin reduce the immune response.  However, the official advice is that those who have been prescribed aspirin or regular anti-inflammatory medication should not discontinue it without advice.  Please book a video consultation to discuss it should you find yourself in this situation.


There is an idea that the cholesterol-lowering drugs may reduce your ability to fight the virus, as explained here and there is an argument that most people can manage without them for a limited time.  On the other hand, the American College of Cardiology has produced guidelines recommending these are continued as there is increased risk of cardiac events during coronavirus infection.  Clearly this is a complex decision which needs to be taken on a case-by-case basis. Again we can advise regarding this in a video consultation.


There is some evidence for the use of the antimalarial drug hydroxychloroquine in cases of coronavirus.  The benefits are not entirely clear, there are some risks and this use is unlicensed.  However, we are happy to discuss treatment options with you if the need arises and in some cases we may be able to recommend it.  Dr Patrick Sheehan in our Harley Street clinic has a special interest in this and a video consultation can be booked on 0344 257 0345.

What We Can Do To Help


We have a new secure video platform which has been built into our website.  If you would like to book a video consultation, please click here using the discount code Online5.  If you do not want to book it online, please feel free to call us and if you require an urgent call or a call at a time other than that available online, or if you prefer a telephone consultation, please call us.
The number is 0344 257 0345.


Covid-19 antibody testing is available in our clinics in Harley Street and Manchester and we can also arrange testing on-site or at home in certain cases.  This can be booked online here using the discount code Online5, or by calling 0344 257 0345.  Our tests are German-made and despite the criticism of the Government’s Chinese tests, we have no reason to doubt the veracity of these and full details can be found here.  We are finding that those who have had significant symptoms of Covid-19 are very likely to be immune and it is clearly a great benefit to establish immunity.  These tests are significantly more accurate than swab testing which has a sensitivity of only around 50 – 60% due to difficulties with sample collection.

Clinic Appointments Available

Our clinics in Harley Street and in Manchester remain open.  Please book online here using the discount code online5 or call us on 0344 257 0345.

Visiting Doctor Service

Our visiting doctor service in London remains open.  Please book online here or call us on 0344 257 0345.

Book a Video Appointment Online >>


Book a Covid-19 Antibody Test Online >>

Doctorcall now has Covid-19 Coronavirus antibody tests. 

This is what we have been waiting for and what the Prime Minister described as a game changer.
Antibody testing enables individuals to be checked and businesses to screen their staff.   Those who are immune will be greatly comforted.  Those who are not immune need retesting from time to time until such time as they become immune.  Anyone who believes they have had Covid-19 is likely to be immune although they need a Covid-19 antibody test to be sure.  Even those who have not had symptoms may have been exposed and may be immune.

There are also coronavirus Covid-19 antigen tests available. However, these do not show immunity.  They are valuable in the treatment of possible coronavirus cases.  We are recommending antibody testing to demonstrate immunity.
This is the thing that will allow life to get back to normal and business to get back on track which is why Boris Johnson has described it as a game changer.
As we start to get back results it will provide a fascinating and much-needed insight into the prevalence of the disease.

Please contact us for more information and how to get a test

0344 257 0346

The World Health Organization has recently declared the Covid-19 outbreak a pandemic, meaning it has now spread around the world beyond expectations. According to the WHO, more than 132,500 people have been diagnosed in 123 countries around the world – and Europe has now become the epicentre of the pandemic. It’s certainly a stressful time, but these tips and precautions can help keep you, your family and the people around you safe.

Wash your hands thoroughly and often

This is one of the most important things you can do to protect yourself from the virus.

Wash your hands with soap and water for at least 20 seconds – especially after being out in public or touching a common surface that may have been touched by others, or after sneezing, blowing your nose or coughing.

If you can’t get to a sink, use hand sanitizer with at least 60% alcohol content, making sure you cover all surfaces of your hands.

Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact with people

When you go out in public, keep a safe distance between yourself and other people, especially those who are unwell.

This is especially important for people who are at higher risk of getting very sick, which includes older adults and those who have serious chronic medical conditions. Similarly, avoid large crowds and non-essential travel (especially cruise and plane trips).

Stay home if you’re unwell

New government guidelines advise that you stay at home for 7 days if you have either a high temperature or a new, continuous cough.

If you feel you are developing COVID-19 symptoms including, fever, cough, and shortness of breath, stay at home and call your doctor. Do not go to a GP surgery, pharmacy or hospital.

You should also try to stay away from older people and those with long-term health conditions, as they are at higher risk of getting very sick.

Additionally, make sure you have over-the-counter medicines and medical supplies (tissues, etc.) at the ready to help treat fever and other symptoms.

Enlist the help of friends, family and delivery services to deliver things you need such as food shopping and medicines.

Lastly, make sure to drink plenty of water every day.

Remember, the best way to prevent illness is to avoid being exposed to the virus.

If you are at higher risk for serious illness because of your age or because you have a serious long-term health problem, it is especially important that you take actions to reduce your risk of getting sick.

Make sure to take everyday precautions, such as covering your mouth and nose with a tissue (not your hands) when you cough or sneeze, bin used tissues straight away, and clean and disinfect frequently touched surfaces daily such as doorknobs, handles, keyboards, and phones.

What to do if you get sick

If you fall mildly ill with COVID-19, you should self-isolate at home as most people will be able to recover this way. This means you should restrict all outdoor activities, unless you are in need of medical care – don’t go to work, school, and avoid public transportation.

Call your doctor straight away to discuss your symptoms, but do not visit the GP, pharmacy or hospital in person.

If your symptoms do not get better after 7 days, if your conditions worsens, or if you feel you are unable to cope with your symptoms at home, use the 111 coronavirus service.


What is the coronavirus and is it new?

According to the WHO, coronaviruses make up a large family of viruses that are transmitted between animals and people. These viruses can cause mild to moderate respiratory diseases like the common cold as well as more severe diseases such as Severe Acute Respiratory Syndrome (SARS).

There are other examples of coronaviruses that have caused devastating severe symptoms around the world previously, such as the Middle East respiratory syndrome (MERS) and the 2002-2003 SARS pandemic in China.

What we are currently hearing about is a novel coronavirus (2019-nCoV) – a new strain of coronavirus that has not been previously identified in humans. Originating in Wuhan, China, the new coronavirus had not previously been detected before December 2019. It has since been spreading around the world by international travellers, including in parts of Europe.

The new 2019-nCoV belongs to the same family of viruses as SARS-CoV, but it is a different strain of the virus.

What are the symptoms of the new coronavirus?

Like with other respiratory illnesses, the new coronavirus can cause mild symptoms such as a runny nose, sore throat, cough, and fever. The main symptoms also include a high temperature and shortness of breath.

It can, however, prove more severe for some people, in some cases leading to pneumonia and breathing difficulties. It is in more rare situations that the virus can also be fatal. Those with pre-existing conditions or who are older seem to be more vulnerable to the more severe symptoms, with recovery in most cases depending on the strength of their immune system.

Currently, there are no vaccines for the new coronavirus and antibiotics cannot be used to treat it.

How, then, can we protect ourselves?

The new virus can be transmitted from human to human, usually following close contact with someone who is infected.

We don’t yet know just how dangerous it is, but though there is currently no vaccine, there are things you can do to help prevent it from spreading, such as:

  • Covering the mouth and nose with a tissue (not your hands) when you cough or sneeze
  • Bin used tissues straight away!
  • Make sure you wash your hands with soap and water often, or use hand sanitiser gel
  • Avoid close contact with people who are unwell

Scientists are still trying to understand how contagious the virus is and how exactly it spreads, so in the absence of a current cure and more substantial data it’s important to follow these simple steps to give yourself as much protection as you can!

Our unique medical app Doctorcall grants members 24/7 access to a doctor across the City of London – including round-the-clock access to quality care, exclusive discounts and priority bookings. Think of it as a gym membership that doesn’t require you going to a gym. Exactly.

We are delighted to announce that our unique membership app Doctorcall – launched in December – has been ushered into the new year with a flurry of positive feedback.

Available to all across London, the app allows patients to sign up for membership and gain at-the-fingertip access to our great range of rapid, convenient services, as well as exclusive priority bookings.

At a time when many are finding it difficult to prioritise their health due to the pressures of balancing a busy work life, family, and other commitments, Doctorcall has been designed to help you give your health the much-needed attention it needs.

It comes in the form of a unique app – the first of its kind – to allow you exclusive access to affordable medical cover, combined with guaranteed, prioritised home visits, exclusive discounts on consultations, and 24/7 access.

So, how does it work?

Our Doctorcall app has been designed to streamline healthcare delivery. At a time when the NHS is undergoing such intense pressures and – and what can only be described as a challenging future ahead – we recognise the vital need for innovative care and, more specifically, the need for accessible, digital health.

It’s no secret – the NHS is incredible, but trying to book an appointment with a GP is not always a painless process – from long waiting times to short appointment times, and the inability to always be seen by the same doctor, being able to access timely care can be challenging.

As such, there is growing, inexorable demand for digital health. According to a 2019 Accenture survey, this is even more important when it comes to keeping millennial and gen Z patients in the fold.

Doctorcall, our membership app, is designed to facilitate this – it provides a digital platform that allows you quick access to a doctor and quality care, whenever you need it.

What have people said about us?

We were delighted to announce our certified ‘Excellent’ rating on consumer review website Trustpilot at the end of last year. Here are some snippets of what our patients have said about their experiences with us.

Excellent service …
“Able to give me an appointment the day after I phoned. Convenient location in city centre. Didn't have to wait for GP referral.”


I don't normally leave reviews but …
“I found Doctorcall and bought a yearly subscription about 9 months ago. I've been seeing Dr Petreanu who is fantastic. We have a good rapport and I trust her completely. It's really easy to get an appointment. The location is convenient. The opening hours are good. It never feels rushed.”


Impeccable speed …
“We have used this service on two separate trips here from Australia. The speed and the professionalism of the service has been impeccable. The doctors are wonderful. I cannot rate it highly enough.”


Outstanding service …
“Outstanding service. Extremely knowledgeable doctor who diagnosed correctly and administered medication which helped my daughter recover quickly.”


Excellent and always super-efficient …
“Excellent and always super-efficient service from the team at 65 London Wall. Such a help for those of us who struggle to make time for what is most important in our life, our health!”


Want to sign up?

The Doctorcall app is a unique platform granting members priority access to our renowned visiting doctor service, available 24 hours a day, 7 days a week throughout the whole of London. By signing up, members also benefit from an exclusive 30% discount on all GP consultations and health screens at our London clinics.

Download our brand-new app, DoctorCall, to unlock your membership benefits today – including round-the-clock access to a doctor, discounts and exclusive priority bookings.
At a cost of only £20 per month, our visiting doctor membership is a considerably less expensive way of making sure that your health remains priority and care can always remain a push of a button away.

DoctorCall, our brand-new app is available for download on all Android and iOS devices.

To find out more visit